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MS Word 2000 - unable to open documents

By kiamkhai ·
I am using MS word 2000 to create and save my documents. Latter I am unable to open the documents saved. Reason: Format is not supported and all the wording appear as square boxes after I click "Okay". Please assit and hope to receive your ideas and suggestions in overcoming this problem. Thansk.

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by ReWrite In reply to MS Word 2000 - unable to ...
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by willcomp In reply to MS Word 2000 - unable to ...

Find and delete normal.dot (normal template file). Word will re-create the file. A damaged normal template file can cause strange behavior.

Run a virus scan. If you don't have up-to-date anti-virus software try one of these 2 links:

http://housecall.trendmicro.com/

http://vil.nai.com/vil/stinger/

Dalton

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by Blackcurrant In reply to MS Word 2000 - unable to ...

Hi

If the suggestions offered above do not work, then go to Add/Remove Programs in Control Panel and click the Microsft Office 2000 entry. You will see an option to repair the installation of Office. Try that.


Good luck

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