Software

Ask something
Discussion Locked

MS Word 97 Fault

0 helpful
7 replies

by hartwith

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Any document saved in Word 97,on the pc in question, and then closed and reopened has the following characters on a line at the top of the document:
bjbjt+t+
The documents are corrupted and have many added lines containing path info & formatting info etc.
What could have caused this problem?
This problem also affects existing documents.

7 replies

by khall3

Sounds like a virus to me. Probably some type of macro virus that runs when documents are open. I would download the latest virus definitions for your PC and check for a virus. If you don't have an anti-virus program I recommend Norton Anti-Virus. Also I would not exchange disks from my computer with anyone else as you might transfer the problem to their computer.

by dklippert

Take a look at the file type that is being used toopen the file.
What you are seeing sounds like formatting and printing code often seen when trying to open a recovered doc. (Also turn off Show/Hide)

by hartwith

File type is Word.Doc which is correct. I agree that the code is similar to printing code etc but looks more as if the doc has the global template information pertaining to the doc in question appended to it but I cannot undestand why. I have entered the characters bjbjt+t+ in Google search engine and many hits appear but these are just documents with no actual information regarding the problem.
What is bjbjt+t+ . Most peculiar!

by dklippert

bjbjt is code used to format the document or to instruct the printer. The solution is:

In File>Open, change the "Files of type" box to "Word Documents" instead of
"Recover Text from Any File".

See:

http://tinyurl.com/1kfg

Your user may have opened a recovered doc and then saved it.

Delete any TMP files that Word leaves around. They start with a tilde (~) you can delete ~*.*
Locate and rename/delete Normal.dot.

This discussion is closed to new replies.