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MS Word Error

By markshaff ·
We have MS Office Small Business Edition and I have (1) user with the following error.
Can't load libary.
The service patches are complete, the virus defintions are complete.
The office suite has been uninstalled/cleaned/reinstalled and updatedsame
error message???

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MS Word Error

by DKlippert In reply to MS Word Error

It's probably an add-in that is in the Startup folder. Either Office or Word or XLStart for Excel. Locate the Startup folder(s) and move the contents,(or rename the files, don't delete them at this time). This should isolate the culprit.
Here are acouple of articles about Word:

(there are no spaces in the URLs)

www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

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MS Word Error

by markshaff In reply to MS Word Error

Poster rated this answer

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MS Word Error

by markshaff In reply to MS Word Error

This is not answered by anyone. I have figured it out so delete question.

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MS Word Error

by markshaff In reply to MS Word Error

Point value changed by question poster.

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MS Word Error

by markshaff In reply to MS Word Error

This question was closed by the author

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