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msgsrv32.exe not respond when open .doc

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by reeree 2 views

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Every time I try to open a word 2000 document on a windows 98SE computer the computer freezes and msgsrv32.exe stops responding. I am not using a C media sound card or modem. Any help would be appreciated.

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by dklippert

Try opening Word using
winword.exe /a
and the check which templates are being used under Tools>Templates and Add-ins.
Also try renaming/deleting Normal.dot. Delete any shards left by Word. They are temp files the start with a tilde (~)
Here's a little background, but I think the advice above should help.

Function of the Windows 32-Bit Message Server (Q138708)

http://makeashorterlink.com/?B28124A41

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