3 replies
by sgt_shultz
this and other errors can be caused by a missing or corrupted folders.dbx file. all you have to do is close Outlook Express, find the folders.dbx file, rename it and restart Outlook Express. the following step by step instructions are pasted from mskb article 233264 from support.microsoft.com
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CAUSE
This behavior can occur if the Folders.dbx file is missing, damaged, or using the read-only attribute.
RESOLUTION
Rename the Folders.dbx file:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type folders.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Folders.dbx file, and then click Rename.
Type folders.old, and then click OK.
Start Outlook Express. This creates a new Folders.dbx file automatically.
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