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MSOHELP.exe generated errors

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6 replies

by eddyam1968

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In MS Office 2000 when click on help in any MS Office application a help window starts appearing; then the error message comes in:
"MSOHELP.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." Uninstalled and reinstalled office. It did not help. Found article on MS Knowledge base: Q237355-OFF2000. Followed the suggestions. Problem still exists. Any ideas?

6 replies

by bfilmfan

User needs to be a power user to fire that help file off. Check what rights the user is assigned.

by eddyam1968

Sorry, forgot to add very important detail. I realized it after first reply. An account i was loged in with has administrative rights on that pc.

by maxwell edison

Microsoft has confirmed this to be a problem in

This problem does not occur if your Office Applications have the Office Assistant enabled. To activate the Office Assistant, click Show Office Assistant on the Help menu.

FrontPage writes the setting "Full Text Search = Yes" in the following three files:

vbafp4.hhp

vbafpom4.hhp

frontpg.hhp

This setting should be set to "Full Text Search = No".

RESOLUTION
To prevent this error from occurring, close Help in FrontPage before you open and use Help in another application.

Maxwell

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