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MSX Brick backup problem with Arcserv

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My client has following problem
Environment- Win2K, MSX 2K, ArcServe 2K,NT. All backups are work incl. Win2K from NT except MS Exchange brick level backup from ARCSERV 2K. From Arcserve the other server, file backups are working. Only brick level not working. Arcserv has been re-installed and patches downloaded but no help.

From: OICS Consultancy Date: 6/21/02

5 replies

by carquiza

Hi,

May guess is check on your hardware compatibility maybe that the cost of the problem the software seems to be okey as I see it just maybe not compatible to run some of those patches. Try to asked Arcserv itself and report the error and findout. Hope this helps.

Cheers,

Mel Arquiza
Home Page Design
http://hpd.welcome.to

by oics consultancy

I am sorry for the late reply. Thanks for your suggestions. The mailbox agent was not hidden and the reference to ca support pages was taken before I posted the question. For some problems an upgrade or change to a new version is the only solution, and we are implementing it. Thanks, anyway.

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