Multifunction Photocopiers

I have worked with many different vendors, both evaluating and actually leasing photocopiers. Some (like Canon) tend to work through 3rd party vendors (such as Ikon) for both sales/leasing and customer support. Others, such as Minolta or Xerox, work through their own local or regional offices. As far as service, you really need to ask around your local area, because it is totally dependant on the quality of the local service personnel and management. Service quality may be excellent in one city/region and terrible in another.

Have looked at (and evaluated) Canon products in the past. My opinion at the time was: good product, pricey consumables (for color copier), bad customer support (from sales staff anyway). We ended up going with a different vendor (Minolta) because of non-responsiveness from the Ikon (Canon) sales staff.

Your mileage may vary.

Good luck in your search.