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Multiple Recipients in Outlook

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by etoile 1 view

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I am using MS Outlook XP 2002 (not Express).
I am also using Norton Anvirus 2003.

I recently sent an party invitation email to 11 people in my address book, but the message would not empty from the Outbox. I ended up having to send the message to each person individually. I now need to send a message to about 50 people in my address book, and I have encountered the same problem. I don't want to send 50 individual emails out this time!

I have sent a test message to several addresses (5)successfully. I have included a non-existent address, and the email was correctly delivered to the real addresses.

Is there some function in Outlook which restricts the number of recipients for an outgoing email? Any other ideas?

Thanks

5 replies

by Member 31365197

I think the solution has to be found in Norton Antivirus. I don't know how, because I don't have Norton A4us. I have McAfee. Those kind of problems I don't have in McAfee. I know some people wich do have the same problem. Closing Norton en sending the mail is the only solution (not satisisfied with it), but this way you can send your mail to everyone in your book in one (1) proces.

Another example of problems with Norton A4us:
Once a year we do have to make the taxreturn to the taxdepartment. Via the internet. To do so one has to stop Norton A4us otherwise it don't work.

I hope this will be a little help.

Gerard Roelands
Groelands@hetnet.nl

by etoile

Sorry about the late reply - been away for a while (!). I acknowledge your dislike of Nortons (many friends also), but I don't believe it was the problem. I have had no trouble in the past sending messages to multiple recipients. I just had to send the single message many times. Problem was not solved.

by cg it

you fail to mention whether you are a member of a network and using Exchange or a POP3 server or some other email service, or this is your home computer using a mail service. Makes a difference on what could be happening.

Here's a possible suggestion that might be happening.

If using Exchange Server, [and really most other mail server services] administrators can set the # of recipents a user can send to along with cc copies. Could be your network admin won't allow a certain #. Check with your network admin.

If your using a 3rd party service, the same might be applicable. With the current emphasis on curtailing spammers using other mail services for their bulk mailing, accounts might be limited in the # of mails that can be sent out.

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