My computer – running Windows 7 – has stopped booting up from the HD. I
inserted the recovery CD, changed the BIOS to boot from CD, pressed
‘any key’ when prompted and it still won’t boot up. I do get ‘Starting
Windows’ on the screen for a while, then that goes off and all I am
left with for the rest of the time is the mouse pointer (which I can
move about) on a blank screen. This happens whether I am trying to
boot from the HD or the CD. I have tried pressing F11 and also
Ctrl/Alt/Delete but nothing happens. The only way of switching the
computer off is by holding the off button in for over 5 seconds.
Anyone any suggestions?