NDR when sending to internal users
Hopefully someone can give me an answer as I am stumped!. A user is sending an email internally and getting this NDR. It doesn't happen all the time but they claim it happens every time they send an excel attachment. This is the error they get
The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient.
However some internal users receive the email. The internal users that do not get the email look like this
/O=FIRST ORGANIZATION/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=JDoe;
What may be causing this. I thought I had turned off caching in outlook 2003 and recreated their outlook profile.
Help!!!!!!!