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Need advice with Terminal Services

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by colin.tordale

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We run a mortgage origination system off of 2 Terminal servers and an SQL server. The application is installed on the SQL server and the TS servers have a workstation version installed on them. Our users connect via IP address to the TS servers. We are experiencing extreme lag in the application. We tested our bandwidth usage and at peak times we hit 105kbps. Our servers peak (for 5 minutes max) at 50% cpu usage and only use 1/3 of RAM. We can run other appications such as enterprise manager and crystal reports from the TS servers and everything runs fine, but our mortgage software has an extreme lag. Is there a tool to test if it is the software itself or does anyone have any suggestions? Any help would be appreciated.

Colin Tordale

2 replies

by johnmaxy

Hi, your system seems to run fine. I would suggest you shut down all unnecessary programs with ctrl-alt-del, and just keep Tray and the mortgage program on. If the program runs faster, it uses too much of your system resources (you can also check this by running the program and then check system (control panel). If it doesn't run faster, I think the program isn't correctly installed or somewhere misses a dll.file and needs to bypass this lack.
You can't do anything wrong trying this. After the test, just restart. Greetings.

by colin.tordale

We tried that and the application still ran slowly. We also had their tech support online and we did a clean install, same results. This application is written in VB and we are wondering if this would have any impact on performance. We are stumped at this point.

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