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Need help for cleaning the pc

By umang_desai ·
my computer has been affected by a trojan....magic ps se++ v1.5.on scanning my pc by ad aware it detected a malware in 'temp' folder of WINDOWS.So i am not able to delete it or clean it.Can anyone help me with this problem and tell me how to deleted a file from windows

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by Oz_Media In reply to Need help for cleaning th ...

Boot info tsafe mode by pressing F8 during boot.

You should be able to delete the folder as it willnot have loaded.

Then while STILL in safe mode, run a complate virus scanand AdAware again to clean up leftovers.

IF YOU ARE USING WINDOWS XP!!!
Turn off system restore befor doing any of this, itwill just replace anything removed as soon as you reboot. To shut down system restore follow these directions;
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

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by kuldeep_29 In reply to Need help for cleaning th ...

hey Umang, I read about ur problem and immediately decided to help you in the best way i can. Becuase even i had gone through the same problem. this hacker hacked my ID in yahoo chat by sending a file, and i accidentally accepted it. After that whenever i logged in and checked my message archive a message always comes from "iikhursheedii"that your account has been hacked by Magic PS v1.5 SE++. your only solution is now that you should get your PC formatted as soon as possible. formatting pc would remove all the adware spyware that are infecting your pc. so i only suggest you to format your pc and take a backup so that all the information stored in your pc is not lost.

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by rdkoli In reply to Need help for cleaning th ...

Umang,

the last option is to format ur PC... but before that give a try to Microsoft Anti Spyware... it is good, and i hope it helps u.

Ratnakar

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