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Netscape browser refuses connection

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by regisb50

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I have Netscape 4.8 and IE 6.01 on my machine. Using Netscape gives me the error "network connection was refused by server" for several urls. What is suspicious is that the message pops up immediately as though the connection error is stored somewhere. The same urls open with no problem in IE6.
I crashed with netscape open to these pages.
I am running Windows 2000 and removed the netscape installation and the netscape directory. When I reinstalled much of the information from the previousinstall was still there. I searched the registry and found no matches for the data. I searched for files containing the offending urls and found nothing. My gues is that there is a binary file with the data in it in the Windows directory. Any ideas?

3 replies

by ann777

Close all instances of Netscape and then use Windows Explorer to browse to c: --> program files --> netscape --> users --> "default" --> cache. Delete everything in "Cache"

Netscape stores all of the Temporary Internet Files (IE6 folder name) in a separate folder called Cache (Netscape folder name) and you need to remove all of the contents in there. Sometimes these files get corrupted and will not clear properly though the program itself.

If you have installed Netscape to a non-standard location, then start --> search --> files or folders --> "cache" and delete everything within the cache folder.

by ann777

There's also an archive folder there as well. You might want to clear out that folder as well.

by regisb50

I had completely deleted all netscape filles from the computer, and created a new user with a completely diferent profile. The message "network connection was refused by server" still cropped up for certain url's.

The problem turned out to be a Windows problem. I had loaded a firewall program called "zero knowledge" that came with my DLink cable modem router. The software caused the computer to freeze several times. When I found that it had inserted a new network protocol in my Windows 2000 network configuration, I attempted to uninstall it using Windows "Add/Remove Programs". The Zero Knowledge folder and protocol in the network definitions disappeared. The next day is when I started to find the problem with Netscape.

What mislead me is that the problem did not occur with Internet Explorer, only Netscape. I tried upgrading from 4.7 to 4.8 to 7.0, completely uninstalling each time and nothing fixed the problem.

I finally had to reinstall Windows 2000 to get rid of theproblem.

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