I recently had an employee leave and they had an email set up with their name i.e. kellee@company.com.
I hired a new employee and instead of having to change the name of the email everytime i was going to give a generic name. i.e. warrantyspecialist@company.com.
I then was going to forward all email from old address to new one.
I set up new user in exchange and then set them up in outlook. The new address shows up on company address books but when i send an email to it, it is never received. The computer I send it from never shows that it wasn’t delivered? I haven’t even start to try to forward yet because I can’t figure out why it won’t receive or send emials from this new account?