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New Employee, Old Mail

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11 replies

by demosthanese 1 view

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So we have hired a new office admin and the old office admin has a TON of emails from clients that the new one will need. Whats the easiest way to go about copying the old sbs03 mailbox to the new user?

11 replies

by shady108

you could give the new user editor rights to the old employees mailbox, and open up the old employees mailbox on their outlook...

so they have access to both, thats what we do here..

or you could load up the old persons account, archive all their emails and give the new user access to the archive?

by demosthanese

I archived the old mailbox, but im thinking that when i move it over there will be a conflict with the new persons 03 mailbox. Or are they stored seperatly?

by shady108

where did you archive it to?

it will archive to a pst file which you can store anywhere u like, its seperate from the users mailbox

by shady108

forward emails from the old email address to the new person so he receives any emails that the old person may still be getting

by demosthanese

yeah i had already thought of that. my main concern is old mail. a lot of customer correspondances

by shady108

move the archive so its somewhere safe, where its going to get backed up by your backup device (hopefully u have one!)

and open the users email client, if its outlook click file - data management - add
locate the archive and open it up, job done :)

by demosthanese

I actually was just doing that before i came back to my deck. But guess what: users dont have rights to imort PST into their outlook. SOOO wheres the rights for that so i can do it from her account? I tried to runas outlook, but it wont let me.

by infosys

What I have done in the past is reset the user password, activate account, launch outlook, export to a PST. The PST file is locked as long as you keep outlook open. If you close it, you can then copy/move that file to where you can import the PST file with another outlook profile.

by shady108

the users have no rights to click file - data management - add ?

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