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  • #2285057

    No e-mail attachments

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    by kashmeir63 ·

    Hi,
    I have a odd situation. I have a client computer who is running microsoft outlook 98 forwarding an e-mail that she received to a client who uses outlook Express. When the e-mail is sent it has no attachment. I tried sending it to another user using Outlook express w/the same results. I checked the security setting on the outlook express clients computers and it is fine. When the e-mail is sent to me I receive it with the attachment.It works fine. I tried sending another attachment from the microsoft outlook computer to outlook express computer and that worked fine. Could the problem be where the e-mail orginated? Before it was forwarded. Any help would be appreciated. I hope this is clear enough

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    • #3311644

      Reply To: No e-mail attachments

      by dmiles ·

      In reply to No e-mail attachments

      If the client computer is configured to use HTML and the receiving computer is not then it will not open the email,both sender and receiver has to be set up with HTML.

      Check the latest Java Script updates also

      • #3305110

        Reply To: No e-mail attachments

        by dmiles ·

        In reply to Reply To: No e-mail attachments

        Outlook Express could be blocking attachments that it deems that cold contain viruses,go to Options in Outlook Express Tools menu,click on Security tab,then uncheck the box next to “Do not allow attachments to be saved or opened that could potentially be a virus,then click OK

      • #3311100

        Reply To: No e-mail attachments

        by kashmeir63 ·

        In reply to Reply To: No e-mail attachments

        Poster rated this answer.

    • #3311099

      Reply To: No e-mail attachments

      by kashmeir63 ·

      In reply to No e-mail attachments

      This question was closed by the author

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