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norton 2002 systemworks

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by matt5968

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I tried to load norton system works 2002. all went well execept it started to install norton antivirus then locked up. when I rebooted I could get norton to work ok except the antivirus. I tried to reinstall it and would not allow me . got message must remove norton antivirus first. well problem is i tried everything. i even uninstalled system works compltely and tried to reinstall it. i still got message must first remove norton antivirus.
there was some files for norton antivirs on system..i finally was able to delete the norton antivirus folder. but still cannot load norton antivirus. pleas help

5 replies

by lizzy

Your best bet would be to contact Symantec for technical support. If that is not an option, you could try searching the registry for "NAV" and "Norton" and "Symantec" and deleting all those references. However, that is a time consuming way to do it and could cause problems with Windows if something gets deleted that shouldn't have been causing you to have to reinstall Windows and start over. Reinstalling Windows and starting over is another option, but even more time consuming--not to mention that you may have XP already registered and might have to deal with that all over again! Hopefully, you did not have any other anti-virus installed when you tried to install Norton System Works. I believe that version 2002 was released to work with XP, and I have it installed w\ XP w\out any problems, so I know that it works. Please post a comment when you close this question to let us know how it worked out for you. Best wishes.

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