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Norton Antivirus

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by jmac0225 1 view

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On a Dell desktop with Windows XP Home, I am trying to install Norton Systemworks 2003. The problem is, it won't let me install until 2002 is uninstalled. I seem to be able to get rid of everything except Norton Antivirus. No matter what I try, I can't get rid of it.
Any help would be great. Thanks!!

3 replies

by carol

If Norton System Works 2002 is giving your problems removing it, Download the Norton Removal Tools from the Symantec website. But first...

SI've worked with this software quite a bit, I want to go over some uninstall items, which you've probablyalready attempted, but bears double-checking.

- Make certain your Quarantine is Empty
- Try to locate the Uninstall option from START | Programs| Norton Systemworks | Uninstall Norton System Works (which is where my SystemWorks 2001 & 2002 uninstall options are located)
- Uninstall the Live Update Control Panel | Add Remove Programs | Uninstall Live Update
- Check your control panel Add Remove Programs, for the uninstall option.

BTW you didn't clarify if "2002" was the System Works software or the Demo Norton AV, which often ships with new systems.

Good luck

by jmac0225

Both the antivirus CD was loaded and the 2002 Systemworks. when I try to remove the n. antivirus 2002, it asks for the Cd for a file, then it tells me the file is not on the CD.

by wlbowers

You have to go into the registery and rip it out by the roots. And there is a lot of it.

Good Luck Lee

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