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Norton Antivirus Identified Trojan Horse

By jmateju ·
Norton Antivirus identified a Trojan Horse on my laptop and PC. I have tried to go back to the most recent config and then reinstall Win XP and other programs to no avail. I send a considerable amount of email and I do not want to infect others. What can I do.

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Symantec Web Site

by maxwell edison In reply to Norton Antivirus Identifi ...

Go to the Symantec Web site and search for the name of that particular trojan. There should be a download link for a removal tool.

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Thanks Maxwell

by jmateju In reply to Norton Antivirus Identifi ...

There are many trojans. Where can I find the trojan that infected my laptop and PC?

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Tool lists

by generalist In reply to Thanks Maxwell

The Symantec site has the removal tools listed chronologically AND alphabetically, with the lists accessible from a link on their security response page. All you need to do is match the name that Norton uses to the name of the tool.

Note that not all viruses have removal tools associated with them.

Also note that you can reach removal tools from the Symantec description of viruses and their payloads.

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Open Norton AntiVirus

by maxwell edison In reply to Thanks Maxwell

Look in the Reports Log.

Depending on which version you have, the reports log might be accessed differently, but with NAV 2000, launch the software (not the scan), go to Reports, go to View the Log of Norton antivirus activities, and you see a list of the names of all viruses detected.

If you have a different version, I'm sure it's easy to find.

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Ummm, what trojan was it?

by mrafrohead In reply to Norton Antivirus Identifi ...

Latex or sheep intestine? hehehahahahahah

Alright, just kidding...

Seriously though, what is the name of the trojan that you were infected with? Depending on what it is, you may not have to worry too much about having infected others. It may have been a lame one that just chills on your computer and just fills space while it sucks up your resource and just watches your TV and doesn't get off your freakin couch. Hopefully that would be the type you have.

But if you'd be so kind to post it, I'll research it and let you know, and recommend a course of action. The choice is yours.


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Free virus scan ...

by jardinier In reply to Norton Antivirus Identifi ...

You can also get a free virus scan at

This service is provided by Trend Pc-cillin. Perhaps if they find the virus, they will also supply the name.

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by ronnieblack In reply to Norton Antivirus Identifi ...

I had a trojan virus last week so i went to norton website and they told me to boot into safe mode and run a full system scan and delete what viruses you find this worked for me try it.

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