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Not receiving Forwarded messages

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5 replies

by a former member

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I have one user that when she receives a forwarded message it pops in and then out of her inbox and is GONE. I have tested this and then searched for the message and it isnt there. I have also verified that there are NO rules running that would do this (actually she has no rules running at all). If I copy and paste the contents of the email to a new one she can receive that and it doesnt disappear. This only seems to be happening to forwarded emails and nothing else.

Win98se
Outlook 2000
Exchange 5.5

5 replies

by dklippert

Look at View> Current View
You may also have to look at Customize, or Define view to get back to default settings

by Former member

Thanks, but the view didnt make a difference.

by jboardman

Are you sure she doesn't have a filter on the view by accident? We've had that happen from time to time. Generally, emails that pop in and then out again are being moved either to Deleted Items or to a Personal Folder, but sometimes there is a filter on the view. Also, if you have the Journal turned on, you might find a copy there.

by Former member

Thanks, Thats exactly what I thought...but I have not found one anywhere. A rule or a filter are the only things that make sense here, however there are none.

by Former member

Now the title of this seems incorrect, as I have found she is receiving some forwarded mail. As it is now I have not found the common link to her mail problem, makes it harder when you cant see the mail to troubleshoot it LOL. I have looked over themail she does receive and there doesnt seem to be a missing pattern. I thought HTML or Security but those are not currently set as restrictive. Thanks again for any help.

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