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NT print job confirmations!!?

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by Member 32019386

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I am running Citrix Metaframe on NT 4.0 Terminal servers. My clients are stating that sometimes they get the usual NT print job confirmation message where they have to click OK. And some of them do not get the message at all?

I checked the control panel --> services running to see if this was an NT service, but couldn't find anything, other than the spooler.

Does anyone know out there what controls this print job confirmation message? Can it be turned on/off? Any help would be great.

Peter A. Berger Jr.
bergerp(at)bigfoot(dot)com

4 replies

by kmalland

I don't have an NT server available to reference right now, but I'll try to do this from memory.

The setting you are looking for is available from the first menu item (File?) on the window opened when you select Start, Settings, Printers. I believe the selection you want to make from this menu is called Server Settings.

There should be a checkbox on one of the tabs (sorry I can't be more specific) that allows you to disable notification of print jobs for the users along with other server-specific options.

If you have several servers handling printers, you may want to check them also to see if they have this option enabled, since some are receiving the message and others are not.

Let me know if this helps.

by kmalland

Ok...got a chance to check it out. The menu item is "File" (makes perfect sense to me...NOT) and the selection is "Server Properties".

The checkbox that you should look for is "Notify when remote documents are printe" and it's on the Advanced tab. It should be unchecked.

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