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Obtaining Desktop Support skills

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by sburden78

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Hello,

I'm inquiring to find out what in your opinion is the best way to obtain Desktop Support skills. Currently, I'm working as a break/fix technician but I'd like to move into Desktop Support. I've applied at over 100 jobs(I keep a log) pertaining to Desktop Support or Helpdesk. Most don't respond back and when I follow up they all say the same,"we'll call you if your credentials match what we're looking for". I'd appreciate any direction and advice you can give.

Best regards

2 replies

by older mycroft

#1 Why do you want to move into Desktop Support?

#2 Are you any good at Desktop Support?

When you have answered them, perhaps you could let us know. We might be in a better position to answer your first posted question then. ;)

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