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Office 03 Spell Checker options grayed out

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We have a laptop running Microsoft XP with Office 2003. About 2 weeks ago whenever we would attempt to use the spell check function it would open but the options would almost immediately (under 1 second) go grayed out. We have tried a repair on Office with no luck, we have uninstalled and reinstalled with no luck. We have also removed and replaced the proofing tools. Any other ideas.

8 replies

by seanferd

The add-ons, and add-on manager, have been known to flake out, causing such problems.

Also, you may want to go to Tools, Language, Set Language and uncheck Detect Language Automatically.

This registry entry may be missing:
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Proofing Tools\Spelling

If the document is Protected, un-protect it.

Hope something in here works for you.

Oh, and make sure the checker is not disabled, or that "hide spelling errors" is not engaged.

by jandh911

I tried all of these but nothing helped. The issue is with any Word file, both previous and those that I make currently. I am totally lost with what could be wrong here.

by rob miners

MS Word may have been corrupted.
Do a search for and rename the normal.dot file. Restart Word and a new normal.dot file will be created.

Normal.dot is located in C:\Documents and Settings\"Username"\Application Data\Microsoft\Templates folder. It is a hidden file, so you will have to unhide hidden files. In Explorer go to the Menu and select Tools, Folders Options, View. Check "Show hidden files and folders". Click OK.

by jandh911

Tried this, even though it was something I had tried right away, but it didn't work. I even tried again with rebooting in between renaming and re-opening but that also did not work.

by rob miners

drivers first eg: chipset, video and LAN. You could also try flashing the BIOS to the latest.

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