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office 2000 excel problem

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6 replies

by rthaman72

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The shorcut icons on the toolbar of the Excel 2000 does not respond to the click of the mouse.
Also, files opened cannot be saved. Had posted the questions previously but the suggested solution by "daddygirl" did not work.She had suggested to run Detect & repair under the Help Menu.
Also, I had reintalled the office 2000 as well as win 98 OS, but still the problem persists. The PC was infected with funlove.gen virus but it is totally disinfected now and running the latest version of the Mcafee Scanengine and dat-4186. I suspect that the virus might have done the damage. so accordingly I replaced/extracted the riched20.dll file from the c:\windows\system dir.
But does not know which other related files of excel needs to be replaced. Words and Powerpoint etc are working properly. The problem is only in excel.

6 replies

by rthaman72

This question was posted earlier also and I got only one reply from "Daddy Girl" but that did not solve the problem.

by brian

I have seen eratic behavior somewhat similiar to what you describe when plugging a mouse into the USB port. If you are using the usb port for your mouse I suggest trying it in the PS2 port to see if that fixes the problem with Excel.

by jnelson2519

Have you installed Office 2k SR-1 and SP2? There is also a securty patch out there for Excel 2000 that if not installed correctly will wipe out the Excel.exe file. Installing SR-1, the Security patch, then SP2 in that order only should correct this issue. All these updates can be downloaded from the Microsoft Office Update page. You will need the Office 2k cd to complete the updates.

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