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Office 2000 - Office Assistant

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5 replies

by rcole

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I just set up a new workstation and Installed Office 2000 Professional (which I've done dozens of times, only this time when opening any office app, this message appears.

"There was a problem starting Office Assistant, would you like to try reinstalling it?"

I tried "repairing" office 2000,
I reinstalled office 2000.
I changed the name of the "actors" folder to "dead_actors" and
I changed the value of HKEY_CURRENT_USER\Software\Microsoft\Office\ 9.0\Common\Assistant AsstOfficeWizards from 1 to 0.

Does anyone have any other suggestions? Please Help!!

5 replies

by kbarry

It sounds like you have the Assistants installed and want to keep them.
Have you removed the Assistants from Options with the Install CD and reinstall does not work?
If so you may have to use the office removal wizard and the eraser2k utility to clean the system and then reinstall. (www.microsoft.com/office/ork)
I hope this helps.

by kbarry

It sounds like you have the Assistants installed and want to keep them.
Have you removed the Assistants from Options with the Install CD and reinstall does not work?
If so you may have to use the office removal wizard and the eraser2k utility to clean the system and then reinstall. (www.microsoft.com/office/ork)
I hope this helps.

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