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Office 97/2K cant open files on network

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8 replies

by loydster 2 views

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I am having a problem with excel, both 97 and 2k...

Whenever I set up a default file location to a netowork directory or path, the 'Open File' box never opens. No error message, just nothing happens. I have tried the network path, (ie \\myserver\users\john) and through the network drive (k:\john). Neither will work.

I believe this is connected to my Word problem (again 97 and 2k). When I have a short cut on my users desktop, and they run Word from there, inevitable, problems arise. Specifically, the user gets 'not enough memory' to save the file. This is also a program that I have defaulting to a network directory.

Note, I have tried with my own account to do this, and I am an administrator, with all access to everything. It doesn't appear to be a rights issue.

I know this is minor, and I would work around it for myself, but end losers have other ideas...yay!

Thanks in advance...
Loyd

8 replies

by gigelul

If folder "john" is a share you can use:
"\\MyServer\john" or "k:\john"
If folder "users" is the share you can use:
"k:\john"
If "MyServer" is the share you can use:
"k:\users\john"
In all examples "K" is a maped drive to share.

by loydster

Thanks, that pointed me in a good direction...

Sorry it took so long to rate.. :(

by lmayeda

I may be completly off track but whenever a user gets a "not enough memory" error I always, perform housekeeping on the PC and perform a defragment of their hard drive. Rather than using the mapped drive, if you actually use explorer to locate thefile, update it and save it, do you get the same error?

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