Mobile Apps·550 discussions

Office Word for Android Issues

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Tags: Microsoft

Hello, I use the Microsoft Word app on Android, when I use to open a document it offered a “pick up where you left off” thing – that saved me scrolling all the way down before I started again… its stopped doing that, any idea why? or how I can get that feature back?

Also, it used to save names that I had in the document, and auto type them when it realized I was typing a particular name.. its stopped doing that too. Help?

Topic

Temporary files?

In reply to Office Word for Android Issues

Have you recently cleared temporary files on your device? If you cleared the app’s cache, that may be where it stored this type of information. I am not certain this is the cause, but it could be.

P.S.

In reply to Temporary files?

If the document is only 1 page long, you may not see this option at all.

You may also try reinstalling the app.

The saved names – I am not sure if that is controlled by the app or your keyboard autocomplete

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