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office won't install but says successful

By bradq ·
I'm trying to install Office 2000 Small Business SR-1. You run setup and put in the cd key, selecting customize or just the standard setup and it goes through the motions and looks like its going to install ok. Then right at the last minute, the progress bar goes backwards looking like its undoing settings and then you get a message saying "Office 2000 SB SR-1 completed successfully" but when you look the program is not installed. I've tried running the setup numerous times even after rebooting but no luck. I know the program is not there because .xls and .doc file extensions aren't recognized.

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by bradq In reply to office won't install but ...

Oh ya...its Windows XP Professional logged in as Administrator.

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by dmiles In reply to office won't install but ...

Do this!

Cleanup all temps!

Run chkdsk to acertain you have no disk problems

Check device mng acertain there are no devices in error

Run Adware clear spy adware

Run full virus scan, be clean

Last, terminate all starup programs especially virus scanner and firewall!

SP1 will terminate the install process if it is determine that office is a illegal copy

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