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Office XP cannot send attachments

By moverby ·
We are running Windows 2003 server with Terminal server installed. We have several users that can no longer send word or excel files as attachments while working within either program. They could at one time, They also do not have the option to send to an exchange folder.We have not installed any new software or made any changes. We are running MS Exchange 5.5 sp4 on a seperate server running on NT 4.0 sp6a.

If we add new users they have the option of sending files as an attachment. Deleteing the users profile and recreating it does not solve the problem.

The option to mail as attachment is checked within Word.
I have checked the win.ini file and made changes to it as recommended on MS website. All users have MS outlook 2002 (aka office xp standard).

Any help would be greatly appreciated.

Thanks, Mike

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by jamrock In reply to Office XP cannot send att ...

Goto this link,
http://www.slipstick.com/outlook/esecup/getexe.htm (remove any spaces) they have several methods, u may want to try Detachol ( I've used Detachxp) they must have change the name to Detachol.

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by moverby In reply to

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by moverby In reply to Office XP cannot send att ...

We do not have a problem sending attachments from within Outlook. Our problem occurs when we are trying to send a file within Word, Excel or Power point.

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by erics1234 In reply to Office XP cannot send att ...

We have experienced the same problem and can not find an answer.. if you know one, please email to eric@micsew.com. Thank you.

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