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Office XP Shortcur Bar stopped working

By Spider-Man ·
Before I start, I just wanted to state that I already know that I can do a uninstall and reinstall. Since I would like to avoid that, an acceptable answer will be one that solves the problem without unstalling. That will be my last resort as I have spent much time customizing the app the way I like it.

I just started to experience a weird problem with the Office Shortcut toolbar. I'm using Office XP Small Business, and the toolbar worked fine for about 6 months or so.

Now however, when you click on an icon on ANY panel, a dialog comes up that prompts me to choose a program to open the file with. I've tried removing the existing buttons and adding them, but to no avail. I tried using
the Repair option to fix any errors that their might be, and also tried reinstalling the Suite.

Before I do a complete uninstall and reinstall, I was wondering if anyone else has encountered this problem and be able to offer suggestions to fix it. Any help would be greatly appreciated.

Thanks in advance!

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Office XP Shortcur Bar stopped working

by DKlippert In reply to Office XP Shortcur Bar st ...

Try just uninstalling and reinstalling the shortcutbar:
1. Click Start>Settings>Control Panel
2. Open the Add/Remove Programs icon
3. Select Microsoft Office XP from the list
4. Click "Change" or "Add/Remove Programs"
5. Choose "Add or Remove Features"
6. Click the + next to Office Tools
7. Click the button next to "Microsoft Office Shortcut Bar" and choose "Run from My Computer"
9. Click Update to complete Setup

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Office XP Shortcur Bar stopped working

by Spider-Man In reply to Office XP Shortcur Bar st ...

That didn't do anything. It didn't seem to uninstall and reinstall, just install over itself. Would deleting the Shortcut Toolbar directories do the trick?

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Office XP Shortcur Bar stopped working

by Spider-Man In reply to Office XP Shortcur Bar st ...

I found this on MS's Support Database:

http://support.microsoft.com/default.aspx?scid=kb;en-us;302694

Following the suggestion of Method one (right-click icon and select "Open," it DOES work. But there HAS to be a way to fix it the right way! When I do a Ctrl-Alt-Delete, I find that the toolbar IS responding.....

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Office XP Shortcur Bar stopped working

by PattyC In reply to Office XP Shortcur Bar st ...

I have seen this happen to Outlook 97, and 98. But, one was related to a specific virus, the 98 issue was due to a corrupted reg key.
Have you tried using regclean or a similar Registry cleaner? One possible solution.-

I deal a lot with clients who depend on their Outlook like it was their blood supply, and the most common issues are usually resolved by downloading and installing all of the service packs available for Office 2K/XP.
You can find them here:
http://office.microsoft.com/Downloads/default.aspx

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Office XP Shortcur Bar stopped working

by Spider-Man In reply to Office XP Shortcur Bar st ...

Poster rated this answer

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Office XP Shortcur Bar stopped working

by Spider-Man In reply to Office XP Shortcur Bar st ...

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