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Office Xp upgrade and SP2

By edudley ·
I am trying to apply Office XP SP2. My office sp is an upgrade from office 2000. Everytime I try to apply the service pack it can't find office XP. I assume it is because it is an upgrade and is in the Microsoft Office 2K directory?

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Office Xp upgrade and SP2

by 1stladytech In reply to Office Xp upgrade and SP2

It is probably looking for the original disks that the upgrade was installed from. You must have the same disks available that the office package was loaded from in order to apply the patch.

Vickie

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Office Xp upgrade and SP2

by edudley In reply to Office Xp upgrade and SP2

The exact error is "The expected version of the product was not found on your system." I have uninstalled and removed all references and then reinstalled but the service pack still does the same error

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Office Xp upgrade and SP2

by edudley In reply to Office Xp upgrade and SP2

Point value changed by question poster.

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Office Xp upgrade and SP2

by edudley In reply to Office Xp upgrade and SP2

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