Software

Ask something
Discussion Locked

Office Xp upgrade and SP2

0 helpful
4 replies

by edudley

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I am trying to apply Office XP SP2. My office sp is an upgrade from office 2000. Everytime I try to apply the service pack it can't find office XP. I assume it is because it is an upgrade and is in the Microsoft Office 2K directory?

4 replies

by 1stladytech

It is probably looking for the original disks that the upgrade was installed from. You must have the same disks available that the office package was loaded from in order to apply the patch.

Vickie

by edudley

The exact error is "The expected version of the product was not found on your system." I have uninstalled and removed all references and then reinstalled but the service pack still does the same error

This discussion is closed to new replies.