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Office XP will not load

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by mkseji

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I am running Windows XP Home and I cannot get Office XP to load. The installation gets to a file called video.mht and will not install further. The error number is 1305. I have tried everything I can think of and everything on the windows site. It is not the disks. I tried them on another computer. Help.
Thanks All.

1 reply

by jennifer.gardner

Microsoft Q248263 deals specifically with this issue. Basically, it looks like either MDAC needs to be reinstalled, or there is a problem with your drive or media.

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