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OfficeXP (Word/Excel) Customizing.

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5 replies

by techiesid

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I've got OffXP on WinXP (both OEMs); in Word/Excel, I open and check TaskPane and it appears, I . But when I close that doc/xls and open a new file (even within that same session), there's no TaskPane and I need to do it all over again. Shouldn't the software "remember" my defaults? What's the way out?

5 replies

by aakash shah

When you made the customization, where you logged in as an administrator? If not, try logging in as an administrating (or running Word/Excel as administrator) and then make the customization and close Word/Excel.

If this works, then the problem was that you account may not have had permissions to edit the normal.dot template to save your customization.

by techiesid

Hi Bapo,
I'm the sole User on my PC, so that's not where the glitch lies. Awaiting another attempt.

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