Offshoring reversing?
Dell to Stop Using Indian Call Center for Corporate Customers
AUSTIN, Texas ? After an onslaught of complaints, computer maker Dell Inc. (DELL) has stopped using a technical support center in India to handle calls from its corporate customers.
http://www.foxnews.com/story/0,2933,103955,00.html
It would be nice to see more companies seeing the error of their ways on this. Nobody likes to admit they're wrong, but it's easier if others are doing the same thing.