I have a user who is running Outlook 2002, with a mailbox on an Exchange 5.5 server. When trying to open an unread email, the Outlook 2002 delay box appears and it takes a significant amount of time (at least 10sec) to open the email (2K). This can be replicated when trying to access this user’s mailbox on other PC’s, as well, with different versions of Outlook.
Once the email has been opened (marked as read by Outlook), the email can be opened or moved with no issue, but ALL unread emails are slow to open at present.
It looks as though there is some level of corruption in the mailbox, as best as I can figure. Does anyone know of a way to scan for and identify the offending email.
We had exmerged the contents of the mailbox, created a new one, and merged the mail into the new mailbox. Access issues went away until he tried to archive some mail into a pst file, at which time the issue has started in the new mailbox.
There are no other users on this particular Exchange server reporting any problems.
Issue does not appear to be network connectivity to the server – testing confirms this assumption.
Any help is appreciated.