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Olympus DSS Player Pro Software

By davenportkurt ·
All,

No matter how many times I uninstall/reinstall the Olympus DSS Player PRo software, I cannot get it to open. The Dictation phone is recognized by the PC just fine but the Software will not open. I noticed in Task Manager that the .exe file will open for a moment, but then closes.

Any suggestions as to how to fix this?

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All Answers

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Event Logs

by BFilmFan In reply to Olympus DSS Player Pro So ...

What errors are being reported in the system's event logs?

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No ...

by davenportkurt In reply to Event Logs

... there is nothing in the Event Logs except for a message about the service starting and a successful install message.

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reg keys

by n8breezy In reply to Olympus DSS Player Pro So ...

when uninstalling, did you go to run, enter "regedit" and delete the CURRENTUSER and ALLUSER olympus folders under the software folders? it maybe a cacheing issue or soemthing(?).

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