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OOF Exchange 5.5

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5 replies

by andrewsbm

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I have a problem with clients setting up OOF auto replies and the senders not recieving the OOF messages. Microsoft KB articles state that this problem can occur when an Alternative email address has been stipulated at the server side of the profile, but in this case there are no Alternative email addresses.

Has anyone come across this problem before ??

5 replies

by tazz_nl

I experienced the same problem with OOF replies to the internet. I turned out to be a configuration error on the IMC.
This behavior can occur when the Disable Automatic Replies to the Internet option in the Internet Mail Service is selected as the default value during the upgrade.

To resolve this issue, clear the check box for this default setting in Internet Mail Service on Exchange Server 5.5. Follow these steps:

1. On the site level, expand Configuration, and then click the Connections container.
2. Open the Internet Mail Service properties page, and then click the Internet Mail tab.
3. Click Advanced Options, and then clear the Disable Automatic Replies to the Internet check box.

Hope it helps.

by andrewsbm

Spot on matie. A couple of weeks ago the Exchange server crashed and I think what has happened is that it has reset some of the ICM settings as this is the service that kept falling over.

Thank you very much for your help, much appreciated.

Andrew

by tim.doyle

You should never send out of office replies to internet addresses. I just got bombed because a list I belong to sent out a message and half the people on it auto replied to the list that they were out of the office.

Unfortunately I have no idea how to solve your problem, so really I'm just wasting valuable space here.

I assume OOF means Out of Office, right?

by andrewsbm

Hummm no your suggestion didnt resolve my problem but at least you replied to it. Yes OOF does mean Out of Office and I will take your adivce on OOF into consideration.

Andrew

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