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Open Windows/ME in a safe mode

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11 replies

by 39edithrd

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I am trying to assist an ederly neighbor to regain her incredimail they keep getting a message "mscoree.dll cannot be located and is required to open Incredimail" I downloaded MScoree.dll and downloaded incredimail again (without removing the one on the disk.) No luck message still appears. PC then froze and I cannot get it to open windows, nor able to open in safe mode striking F3. Can anyone assist?

thakn you

Jim

11 replies

by jiminpa

When you aatempt to hit F3 to start in safe mode what happens? Does it not bring you to a boot menu? Does it bring you to a boot menu and then doesn't start up? Is it possible that F3 is not the key to strike? If it is a Dell it may be F2 you need to strike.

by computercookie

select the boot menu this will vary, depending on manufacturer.

If you want to start the computer in safe mode, press F8 after the computer POST.

by jiminpa

Give you advanced boot options. The bios is usually accessed by F2.

by 39edithrd

will give it a go tomorrow, and send you results, thanks
Jim

by 39edithrd

It is a Dell and I will be working on it tomorrow, will try your suggestion

Jim

by jiminpa

If it is a Dell most likely you will need to hit F12 at the post screen to get the boot menu. For some reason I thought you were trying to get the bios. The PC should tell you what key to strike in order to get the boot menu. Sometimes you have to look quick though. Good Luck.

by thumbsup2

.... how to boot in SAFE MODE and that can not be accessed with the BIOS key.

by 39edithrd

Many thanks JC, Jimmy Jam, and Thumbs up. Will be working on it tomorrow and will let uou know how it comes out.
thanks again

Jim

by thumbsup2

We can all see it. No need for multiple replies all saying basically the same thing. Conserver your fingertips! ;)

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