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Opening Document Causes Word To Crash

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3 replies

by steveb

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I have a problem with one PC. There is a Word 2000 document on a shared network drive. When anyone tries to access the file from one particular PC, the document will open for 3 to 5 seconds, then closes with "Winword.exe has caused errors and willclose". It doesn't matter who is logged into the PC. The file can be opened from any other PC. All the PCs are running Windows 2000 Professional. I've tried re-installing Office, deleting the normal.dot files, inserting the suspect file into another document...nothing works.

3 replies

by ann777

You've deleted normal.dot?

How about:
~*.*
*.tmp

The one computer that cannot open this file.... is it only the one file? Make sure there's not any similarily named files on the computer that is corrupting the opening of this.

by steveb

I deleted all the .tmp files, ~* files. It is only this one file on this one PC that won't open. There aren't any similarly named files on the PC.

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