The information applies to:
Microsoft Office 97 for Windows
Microsoft Excel 97 for Windows
Microsoft Access 97
Microsoft Outlook 97
Microsoft PowerPoint 97 for Windows
Microsoft Word 97 for Windows
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SYMPTOMS
When you open or close any of the programs listed at the beginning of this article, the program may respond slowly. Also, when you open or close a document in any of these programs, the file maybe opened or closed very slowly.
CAUSE
This problem occurs if Microsoft Outlook automatically creates journal entries for these programs. Microsoft Outlook creates entries for these programs by default.
Note that this problem may occur evenif Microsoft Outlook is not currently running.
WORKAROUND
To work around this problem, turn off the journalizing feature for the Microsoft Office 97 programs. To do this, use the following steps:
Start Microsoft Outlook.
On the Tools menu, click Options.
Click the Journal tab.
In the "Also record files from" list, clear all of the check boxes.
Click Apply, and then click OK.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Office 97 for Windows. This problem was corrected in Microsoft Office 97 for Windows, Service Release 1 (SR-1).
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After you install SR-1, you can also install the Microsoft Office 97SR-2 Patch, which contains additional fixes. The SR-2 Patch requires that you first install SR-1.
(Remove any blank spaces in the url)
Download SR-1: http://office.microsoft.com/downloads/9798/sr1off97detail.aspx
SR-2: http://office.microsoft.com/downloads/9798/sr2off97detail.aspx
