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Opening Links in Outlook Express E-mail

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by techsupportspecialist 1 view

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On a workstation that uses Outlook Express for e-mail, there is a problem with opening hyperlinks in e-mails. If a received message contains a hyperlink, the link is underlined and in blue font as it is supposed to be. Also, when you put the curser over the hyperlink, it turns into the pointing finger as well. However, nothing happens when you left-click on the hyperlink. In order to access the hyperlink, you have to highlight it, and then copy and paste it into the web browser.

I have looked at all the Outlook Express settings, and none of them seem to have an option for correcting this. This problem does not happen with Internet Explorer. It only happens with Outlook Express. If anyone can tell me how to fix this, I'd appreciate it. If the recommended solution fixes the problem, I will award the 250 points for this question.

Thank you.

11 replies

by nikki96

Outlook Express needs to be set as the mail client in whichever browser you use. In IE, that's under Tools->Options->Programs. Choose it from the drop-down menu next to "Mail".
In Netscape, it's in the preferences somewhere.

by kmerrillt

When attempting to click on link, is connection to the net already established? Under outlook options, try checking CONNECT EVEN WHEN WORKING OFFLINE. There are also other settings in IE security tab that could be checked.

by acasandie

Joe,
Did you try holding down the shift key? Sometimes that works instead of the the control key.

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