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Opening of files slow

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by henri

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When trying to open word or excel 2000 from explorer or as an email attachment, the process is very very slow, PC nearly hangs, eventually opening the file. Opening directly from the native application, it opens fast. All other file formats (txt, pdf, pps, etc) open normal from explorer or as an attachment.

5 replies

by curlergirl

Well - there are a couple of things that might be causing slowness in this situation. First, you have to keep in mind that opening a file from Explorer or another application like email is going to be slower simply because the PC has to open the application (i.e., Word or Excel) first and then open the file. If you open the application first and then open the file, it seems a lot quicker simply because you don't have to wait for the application to open. Another possibility is that your computer may not have enough RAM to run both your email application and Word or Excel 2000 at the same time without a major slowdown. You don't say what type of hardware or operating system you have, but I would say that you would need at least a Pentium 500 with 128MB of RAM to run, say, both Outlook and Word 2000 at the same time without a lot of paging going on. Paging (the process that moves data from RAM to disk and back again as needed) is usually what causes this type of slowdown. Hope this helps!

by henri

This problem started 2 weeks ago. Before than it worked OK. It's a PIII with 128MB RAM.

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