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Opening Oulook 2000 File Attachments

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by dmoo

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I used to be able open file attachments that came with E-mails in Outlook 2000, but now when I click on an attachment to open it I get various error messaages such as, "The server, application, source file, or file item cannot be found." This applies to PDF files and text files. Something is stoping outlook from open E-mail attachments. What can I do to trouble shoot this?

5 replies

by ann777

Are you opening from the server or from a personal folder? If from a personal folder, has anything been deleted from the OLKxx folder(s) under Temporary Internet Files?

Generally when this happens, the progam cannot fine the link to the file.Which means that the file has been moved or no longer exists. If you can search for the file on your local computer and if you find it, you should then be able to open it with Adobe (PDF) or notepad (TXT).

Look also at your auto-archive settings... because if these are older e-mails, the attachments may have been archived or removed.

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Also look at the top of the Outlook e-mail. There may be a message to the effect that attachments may have been stripped... and if you get that message, you need to check with your exchange administrator or your ISP if you are getting this problem through the web and not in an office. They may have set a policy that strips certain attachemnts or all attachments.

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