Software

Ask something
Discussion Locked

Oulook2000/Exchange2000 Login Window

0 helpful
1 reply

by llreil

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
My network is running Exchange 2000 and all clients connect with Outlook 2000. For some reason a couple people have started getting a log in diaglog box when opening Outlook. It is asking for username, password and domain. Regardless of what info is entered it will not open Outlook. We are not using internet mail. We have tried everything to get this popup to stop. Anyone have any suggestions?

1 reply

by ryany23

There are two possible reasons said dialog box would appear.

First, authentication for the Exchange Server service in the user's Outlook profile has been set to "None". To check this, open the mail settings by right clicking on the Outlook icon on the desktop and selecting properties or by opening the control panel and double clicking on "Mail". Then double click on "Microsoft Exchange Server". Next click on the "Advanced" tag and make sure that the "Logon Network Security" section says "Password Authentication".

Second, the user account that is currently logged into the computer has either been disabled or the password has been changed. You can test this by trying to access a network share that said use would normally have access to.

Hope that helps.

This discussion is closed to new replies.