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Out of Office Assistant problems

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by joemoran

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Folks,

I'm running Exchange 5.5 with Outlook 2000 clients.

I have got one user for whom the Out of the Office Assistant does not work. You can enable it, but no OOA message goes out, not internally, and not externally.

As far as I can tell,this particular mailbox is the only one having this problem.

This person does not have any rules defined that would confict with OOA, and the OOA settings on my server are enabled.

I've checked TechNet and found two articles, but they do not apply.

Anybody run in to this before and perhaps have some ideas? Help!

Joe

4 replies

by zlitocook

Yes but you wont like it! I had the same thing on one or nurses stations with 20 users with mail setup. I had an prob. log with M.S. and had to compleatly remove office, exchange and manualy remove all dlls. And reinstall and reset up all users. Oneof the exchange dlls had gone corrupt with out spending days going through them that was the only way.

by shanghai sam

You're right, I don't like it. You're not taking about blowing away and re-doing the Exchange server, are you? That's not gonna happen. I did give the user a fresh notebook image thinking it may have been something corrupt on the client, but it did not help. Anyone else?

by drew_lgca

If you go into Exchange Admin, select your Internet Mail Service (under Connections)and go into its properties. Select 'Internet Mail' tab and then 'Advanced Options' box. There are selctions there to choose to block Auto Replies to the Internet. Hope this helps. Try Checking the box and then unchecking the box.

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