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Outbox in Office 2000

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My system got outlook 2000 on there and it is connected to Exchange 5.5. The problem is that when the person tries to sent an e-mail, the e-mail will get stuck in outbox but the the e-mail is actually got sented. I was just wondering why is it happening and how do i fix that because at the moment i can't tell if the e-mail is actually being sent or not. Thanks

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by cptomlly

If the mail is not leaving the outbox, I would be fairly confident that its not being sent. Is the mail that is staying in the outbox going to an external (Internet) mail address? Some exchange setups require one configuration for the Intranet mail (within your organization) and a separate connection for Internet mail. Without more information about your setup, its difficult to say.

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