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Outlook 03 asterisks and garbled address

By stlbss ·
Help! Just recently, when I send a message using Outlook 2003 my return address morphs into 11 asterisks, then the remaining characters. The person I e-mailed cannot reply, as the address is not recognized as a valid address. I've run Spysweeper, Windows Defender, and Zone Alarm Pro's virus/spyware checker, and nothing shows up. I've deleted and re-enetered my e-mail account connection information in Outlook. I've run the pst folder repair program from Microsoft. Nothing works. I think it is in Outlook because I have a yahoo account, and if I e-mail from yahoo's website, everything is fine.

Does anyone know what I could do to fix this?

Thanks in advance

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by BFilmFan In reply to Outlook 03 asterisks and ...

Uninstall and reinstall Outlook 2003. Then install all the hotfixes and service packs for Office 2003.

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by stlbss In reply to Outlook 03 asterisks and ...

Tried that since my initial post. Also, it's something other than Outlook that's driving it. After the Outlook uninstall/reinstall, and Office uninstall/reinstall, I downloaded and installed Thunderbird, and the same exact thing happens. But if I access my e-mail account through Outlook on a different PC, everything is fine, so I know it's something in my PC.

The only thing that I've recently installed was the Beta for Windows defender, two days before the asterisk thing started, but I didn't use my e-mail in those two days, so I wouldn't have noticed any changes. I think that may be what caused it, but I cant prove it.

Do you think that there is anything that I can try other than a complete reinstallation of Windows XP? Thanks.

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by HAL 9000 Moderator In reply to Outlook 03 asterisks and ...

Well the obvious thing to do is roll back or Restore to a point before you installed the MS product and see if that fixes things up.

If not then you'll have to load several Spy Ware Programs update them and then reboot into Safe Mode and run the scans. I would suggest Ad Aware and Spy Boy from

http://www.lavasoftusa.com/software/adaware/

http://www.safer-networking.org/en/download/index.html

As good starting points and while you are at it run your AV product in Safe Mode as well and see if anything crops up. If you get any hits remove them and run the scan again until it comes up as clean. After that reboot normally and send an e-mail to yourself to see if the problem persists.

Col

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