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Outlook 03 - blank/asian/garbled text

By pbtoms ·
I have a user in a remote office who got back from vacation to a weird problem. When she sends an email from Outlook (2003, connected over a T1 to Exchange 2003), it arrives blank. No message body at all (it's not white text, I checked that). When she RECIEVES email, it comes in as a combination of little squares and some kind of asian-looking text (i'm guessing Japanese, but really don't know). Her fonts are all set normally, even tried changing them around, no effect. Changing her from HTML to plain text seemed to help at first, but then it started happening again. Tried repairing, reinstalling, adding SP2 for Office '03, nothing worked. It's definitely on her machine, the emails look fine when I open her mailbox from my computer, and she can use OWA. any ideas?

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