Outlook 2000, 2003 & 2007

By gsr_admin ·
Why are few mails are staying back without getting archived at the mailboxes upon archiving for a specific time period.

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Re: email archiving

by christianshiflet In reply to Outlook 2000, 2003 & 2007

I am not sure if this is what you are referring to but I believe Outlook archiving works by the date an item was last accessed. So, if you sent a message 3 months ago but pulled it up and looked at it 1 month ago, its age is 1 month, not 3 months. Is it possible that the messages in questions have been accessed recently? Also, make sure the folder is not set to not archive.

Let me know if this helps or you have further questions. Thanks.

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